ValuFy analyzes your incident, contract, and time-tracking data to surface wasted spend, missed SLAs, contract change violations, and license overruns — in real time, from data you already have.
Enterprise IT vendor contracts hide costs that don’t show up on a monthly invoice. SLAs miss without credit. Tickets get marked “resolved” before they actually are. The same incident shows up across three contracts and gets billed three times. Licenses sit unused — or get over-consumed — without anyone noticing for quarters.
Most companies catch maybe 20% of this in spreadsheet audits, after the fact. ValuFy catches it continuously, with math you can audit and explanations you can hand to your finance team.
Eight analyses, grouped into four areas. Every finding shows the records that produced it.
Detects SLA misses, on-hold abuse during business hours, and contract change requests that don’t match what the contract actually says. If a vendor manipulates how SLAs are reported, ValuFy spots it.
Measures wasted effort on incidents that breached SLA, per-staff productivity against expected throughput by support tier, and flags licenses that are either over-consumed or paid-for-but-unused.
Detects repeat incidents that should have been linked to a Problem ticket (and weren’t), plus billing anomalies like double-charging and impossible time entries.
Every finding can be explored through a built-in AI assistant. Ask “why did SLA performance drop in March?” or “which vendor has the worst time-waste pattern?” and get answers grounded in your real data — not invented.
Upload CSV or Excel exports from ServiceNow, Jira, or any ITSM tool. Direct ServiceNow API integration available for enterprise plans.
Eight analyses run continuously on your data. Findings show up on dashboards within minutes of upload. Every dollar figure is traceable back to the records that produced it.
Export findings as PDF or CSV reports to share with vendors, finance, or leadership. Use the AI assistant for ad-hoc questions. Run what-if scenarios on contract changes before you sign them.
Every number is auditable. Every finding links to source records.
Straightforward subscription tiers. No professional services minimum.
Your data is isolated at the database row level with role-based access controls. No cross-tenant data sharing, ever.
AWS-managed KMS keys. TLS 1.2+ for every connection. Customer-managed key options on Enterprise.
Every data access is logged. Compliance evidence available on request.
Targeted for Q1 2026. Policy library and risk register already in place.
ValuFy is built by Mitcon, an IT advisory firm based in Toronto. We built ValuFy because we kept seeing the same vendor-spend problems on consulting engagements — and realized the analysis should be a product, not a quarterly slide deck. We’re a small team focused on one thing: making vendor cost analysis automatic.